Last updated: 23 February 2023
1.
Introduction
1.1.
We
are committed to safeguarding the privacy of the users of our App/s.
1.2.
This policy applies where we are acting as the responsible
party with respect to the personal information of such persons; in other words,
where we determine the purposes and means of the processing of that personal
information.
1.3. In this policy, we, us
and our refer to Radio Tele Shekinah INC . For more information about
us, see Section 14.
2.
The
personal information that we collect
2.1.
In
this Section 2 we have set out the general categories of personal information
that we
process.
2.2.
We
may process information enabling us to get in touch with you (contact information).
The contact information may include your name, email address and telephone
number. The
source of the contact information is you.
2.3.
We
may process your App/s user account information (account information).
The account information may include your account identifier, name, email address, account
creation and modification dates, App/s settings and marketing preferences. The primary
source of the account information is you, although some elements of the account
information may be generated by our App/s.
2.4.
We
may process your information included in your personal profile on our App/s
(profile information). The profile information may include your name,
address, telephone number, email address, profile pictures, gender, date of
birth, location, employment details, income, languages, relationship status,
interests and hobbies, educational details. The source of the profile information
is you.
2.5.
We may process your personal information that are provided in the course of the use of our services and generated by
our services in the course of such use (service information). The source
of the service information is you and/or our services.
2.6.
We may process information contained in or relating to any
communication that you send to us or that we send to you (communication information).
The communication information may include the communication content and
metadata associated with the communication. Our App/s and will generate the
metadata associated with communications made using the contact options.
2.7.
We may process information about your use of our App/s, and
services (usage information). The usage information may include your IP
address, geographical location, browser type and version, operating system,
referral source, length of visit, page views and App/s navigation paths, as
well as information about the timing, frequency and
pattern of your service use. The source of the usage information is our
analytics tracking system.
2.8. Automatically Collected Information - Location. We collect and use precise location information from your device with your permission when you choose to use location-related features, like when you decide to share your location. There are certain settings relating to location-related information which you can find in your device settings or the in-app settings, such as location sharing. Even if you do not use our location-related features, we use IP addresses and other information like phone number area codes to estimate your general location (e.g., city and country). We also use your location information for diagnostics and troubleshooting purposes.
2.9. Please do not supply any other person's personal information to us, unless we prompt you to do so.
2.10. The following user information is collected and stored securely in our systems for as long as you are a member
·
First
Name and Surname:
This is stored and referenced to enable personalized communication between
ourselves and you as the user. Provision is made for a username which is
editable by you, that is used in the Messages section of the app as your
profile identification.
·
Email: This is stored and
referenced to enable a backup means of communication between ourselves and you
as the user. It is also a security measure for ensuring recovery of an account
if your cellular number changes or is lost.
·
Phone
Number: This
is stored and referenced as the primary means of registering and logging in to
the app. This is the main method of identification and security via OTP
delivery and is required.
·
Gender: This field is stored and
referenced to allow personalized communication or offers and is an optional
field.
·
Profile
image: The
option to upload a profile image is available should you elect to. This image
will display with your username on conversation channels.
2.11 Any form of media (Images/Videos/Audio/Files) shared on the application/website are shared at your own discretion and made public where in the context to do so, such as public conversation channels. We reserve the right to remove any content deemed as inappropriate.
3.
Purposes
of processing and legal bases
3.1.
In
this Section 3, we have set out the purposes for which we may process personal information
and the legal bases of the processing.
3.2.
Operations - We may process your personal information
for the purposes of operating our App/s and providing our services. The legal
basis for this processing is our legitimate interests, namely the proper
administration of our App/s, services and business.
3.3.
Publications - We may process account information,
profile information and/or service information for the purposes of publishing
such information on our App/s and elsewhere through our services in accordance
with your express instructions. The legal basis for this processing is our
legitimate interests, namely the publication of content in the ordinary course
of our operations.
3.4.
Relationships and communications - We may process
contact information, account information and/or communication information for
the purposes of managing our relationships, communicating with you (excluding
communicating for the purposes of direct marketing) by push notification,
email, SMS, post, fax and/or telephone, providing support services and
complaint handling. The legal basis for this processing is our legitimate
interests, namely communications with our App and service users, the
maintenance of relationships, and the proper administration of our App/s
services and business.
3.5.
Personalisation - We may
process account information, service information and/or usage information for
the purposes of personalising the content and
advertisements that you see on our App/s and through our services to ensure
that you only see material that is relevant to you. The legal basis for this
processing is our legitimate interests, namely offering the best possible
experience for our App/s users and service users.
3.6.
Direct marketing - We may process
contact information, account information and profile information for the
purposes of creating, targeting and sending direct
marketing communications by email, SMS, post and/or fax and making contact by
telephone for marketing-related purposes. The legal basis for this processing
is our legitimate interests, namely promoting our business and communicating
marketing messages and offers to our App/s users and service users.
3.7.
Research and analysis - We may process usage information
and/or service information for the purposes of researching and analysing the use of our App/s and services, as well as
researching and analysing other interactions with our
business. The legal basis for this processing is our legitimate interests,
namely monitoring, supporting, improving and securing
our App/s, services and business generally.
3.8.
Record keeping - We may process your personal information
for the purposes of creating and maintaining our databases, back-up copies of
our databases and our business records generally. The legal basis for this
processing is our legitimate interests, namely ensuring that we have access to
all the information we need to properly and efficiently run
our business in accordance with this policy.
3.9.
Security - We may process your personal information for the purposes
of security and the prevention of fraud and other criminal activity. The legal
basis of this processing is our legitimate interests, namely the protection of
our App/s, services and business, and the protection of others.
3.10.
Insurance and risk management - We may process your
personal information where necessary for the purposes of obtaining or
maintaining insurance coverage, managing risks and/or obtaining professional
advice. The legal basis for this processing is our legitimate interests, namely
the proper protection of our business against risks.
3.11.
Legal claims - We may process your personal information
where necessary for the establishment, exercise or defence
of legal claims, whether in court proceedings or in an administrative or
out-of-court procedure. The legal basis for this processing is our legitimate
interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.12.
Legal
compliance and vital interests - We may also process your personal information where such
processing is necessary for compliance with a legal obligation to which we are
subject or in order to protect your vital interests or
the vital interests of another natural person.
4.
Providing
your personal information to others
4.1.
We
may disclose
your personal information
to any member of our group of companies (this means our subsidiaries, our
ultimate holding company and all its subsidiaries) insofar as reasonably
necessary for the purposes, and on the legal bases, set out in this policy.
4.2.
We
may disclose
your personal information to our insurers and/or professional advisers insofar
as reasonably necessary for the purposes of obtaining or maintaining insurance
coverage, managing risks, obtaining professional advice.
4.3.
We
may disclose personal information to our suppliers or subcontractors
identified below insofar
as reasonably necessary. We only share information with them that is required
for the services offered.
4.4.
In
addition to the specific disclosures of personal information set out in this
Section 4, we may disclose your personal information where such disclosure is
necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital
interests of another natural person. We may also disclose your personal information
where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in
an administrative or out-of-court procedure.
5.
International
transfers of your personal information
5.1. In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside of United States of America.
5.2. We and/or our other group companies have offices and/or facilities in United States of America, Haiti, Dominican Republic, France and Canada. Transfers to each of these countries will be protected by appropriate safeguards.
5.3.
The
hosting facilities for our App/s are situated in South Africa,
Netherlands, Ireland, United States. Transfers to each of these countries will be protected by
appropriate safeguards.
5.4.
You acknowledge that personal information that you submit
for publication through our App/s may be available, via the
internet, around the world. We cannot prevent the use (or misuse) of such
personal information by others.
6.
Retaining
and deleting personal information
6.1.
This
Section 6 sets out our data retention policies and procedures, which are
designed to help ensure that we comply with our legal obligations in relation
to the retention and deletion of personal information.
6.2.
We retain your personal information for as long
as it is required for the purposes stated in this Privacy Policy.
6.3.
Sometimes, we may retain your information for
longer periods as permitted or required by law, such as to maintain suppression
lists, prevent abuse, if required in connection with a legal claim or proceeding,
to enforce our agreements, for tax, accounting, or to comply with other legal
obligations.
6.4.
When we no longer have a legitimate need to
process your information, we will delete or anonymize your information from our
active databases. We will also securely store the information and isolate it
from further processing on backup discs until deletion is possible.
7.
Your
rights
7.1.
In
this Section 7, we have listed the rights that you have under data protection
law.
7.2.
Your
principal rights under data protection law are:
7.2.1.
the
right to access
- you can ask for copies
of your personal information;
7.2.2.
the
right to request
correction, deletion or destruction of your personal information;
7.2.3.
the
right to object
when the processing is justified by legitimate interests of data subject or of
the responsible party or when the processing is for direct marketing purposes;
7.2.4.
the
right to not have personal information processed for the purpose of direct marketing by
means of unsolicited electronic communications;
7.2.5.
the
right to not be subject,
under certain circumstances, to a decision which results in legal circumstances
based solely on the basis of the automated processing;
7.2.6.
the
right to complain to the Regulator - you can complain
about our processing of your personal information; and
7.3.
You
may exercise any of your rights in relation to your personal information by written
notice to us, using the contact details set out below.
8.
Third-party
websites
8.1.
Our
App/s includes hyperlinks to, and details of, third-party websites.
8.2.
In
general, we have no control over, and are not responsible for, the privacy
policies and practices of third parties.
9.
Personal
data of children
9.1.
Our
App/s
and services are targeted
at persons over the age of 18.
9.2.
If
we have reason to believe that we hold personal information of a person under
that age in our databases, we will delete that personal information.
10.
Updating
information
10.1.
Please
let us know if the personal information that we hold about you needs to be
corrected or updated.
11.
Amendments
11.1.
We
may update this policy from time to time by publishing a new version on our
website.
11.2.
You
should check this page occasionally to ensure you are happy with any changes to
this policy.
11.3. We may
notify you of significant changes to this policy by notice within the App.
12.
Our
details
12.1. This App is owned and
operated by Radio Tele Shekinah INC .
12.2. We are registered in United
States of America under
registration number N13000006875, and our registered office is
at 990 NE 125th Street, Suite 200, North Miami, Florida, 33161.
12.3. Our
principal place of business is at 990 NE 125th Street, Suite 200, North
Miami, Florida, 33161.
12.4. You can contact us:
12.4.1. via
the app;
12.4.2. by
email, using tgoperations@tabernacleofglory.net;
12.4.3.
by post, to 990 NE
125th Street, Suite 200, North Miami, Florida, 33161.
13.
Complaints
You
may report to the Information Regulator if you are unhappy with how we have
used your Information. Their contact details are as follows:
Address:
The Information Regulator (South Africa)
33 Hoofd Street
Forum III, 3rd Floor Braampark
P.O Box 31533
Braamfontein, Johannesburg, 2017
Email: complaints.IR@justice.gov.za